In addition to secure ordering online
through this site, you can also call us
at 615-476-0041 with
your order, or email us at
If you email us make sure to include a contact number and what you would like so we
can call you back to get payment and address information.
Please, for your protection, never send credit card information in email messages.
Keep the following in mind when making a purchase:
- All prices are in US Dollars.
- In Stock items are shipped within 24 hours. Out of Stock items are shipped within 2 from the date the order was received.
- Items are shipped by US Postal Service.
- Some items include free First Class S & H. If that is the case it will state it on the applicable item's page.
- Tennessee Residents MUST add TN STATE SALES TAX (9.25%)
Claims and Returns of Merchandise:
Claims, Exchanges and Returns must be made within 14 days of the receipt of the goods.
All claims and returns must be authorized before returning the goods. To get authorization, contact us via phone or email and we will give you a
Return Merchandize Authorization number(RMA#).
Merchandise that has been worn or altered will not be accepted for return.
If you paid by credit card the full amount minus shipping, handling, and gift wrap will be refunded to the card that was used for the original transaction. If you paid by check or money order the full amount minus shipping, handling, and gift wrap will be refunded by check.
Shipping Claims for damage, overage or shortage of merchandise must be filed with both the shipping carrier and Pandora's Jewel Box.
- Please retain all packing material and shipping invoices.
- NO refunds will be allowed for Customized Jewelry, or Pet ID Tags unless it is our error
First Class Shipping is $3.75 in USA only Shipping and Handling Charges For Priority Mail in USA: $7.95
Rates over $1000.00 and International Shipments, Please contact us.
Express Overnight Shipping is offered in the United States only.
Copyright © 2000-2001 Pandora's Jewel Box, All Rights Reserved.
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