Orders $150.00 and over will Ship Free within USA only! Please chose Priority Mail option

SHIPPING INFORMATION
Pandora's Jewel Box is your source for the best Basic to Fancy Pet ID!









Ordering Information

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In addition to secure ordering online through this site, you can also call us
at 615-333-2838 with your order, or email us at help@pandorasjewelbox.com

If you email us make sure to include a contact number and what you would like so we can call you back to get payment and address information. Please, for your protection, never send credit card information in email messages.




Keep the following in mind when making a purchase:
  • All prices are in US Dollars.


  • All checks are verified through a check service.
    Returned Check charge is $35.00 for each check that is returned unpaid.


  • In Stock items are shipped within 48 hours. Out of Stock items are shipped within 2 to 4 weeks from the date the order was received.


  • Items are shipped by US Postal Service.


  • Some items include free First Class S & H. If that is the case it will state it on the applicable item's page.


  • Tennessee Residents MUST add TN STATE SALES TAX (9.25%)




Claims and Returns of Merchandise:
  • Please retain all packing material and shipping invoices.


  • NO refunds will be allowed for Customized Jewelry, or Pet ID Tags


  • Claims, Exchanges and Returns must be made within 7 days of the receipt of the goods.


  • All claims and returns must be authorized before returning the goods. To get authorization, contact us via phone or email and we will give you a Return Merchandize Authorization number(RMA#).


  • Merchandise that has been worn or altered will not be accepted for return.


  • If you paid by credit card the full amount minus shipping, handling, and gift wrap will be refunded to the card that was used for the original transaction. If you paid by check or money order the full amount minus shipping, handling, and gift wrap will be refunded by check.


  • Shipping Claims for damage, overage or shortage of merchandise must be filed with both the shipping carrier and Pandora's Jewel Box.




  • First Class Shipping is $3.75

    However, USA Purchases over $150.00 are shipped Free. Make sure to select Priority Mail so it defaults to free shipping.

    This is within the United States only



    Chart for Shipping and Handling Charges For Priority Mail:





    Total OrderS&H Charge
    Up to $149.99$7.50
    $150.00 & upFree
    *For Rates over $1000.00 and International Shipments, Please contact us.
    Express Overnight Shipping also available please enter order items and chose Express Overnight for cost. Thank you

    Copyright 2000-2001 Pandora's Jewel Box, All Rights Reserved.
    Website problems should be reported to the orders@pandorasjewelbox.com.